VoIP, which comes to most people as VoIP Phone Service, is now one of the least expensive and most effective means to provide your business with an efficient and effective telephone line. A typical VoIP phone system will include a central PBX, and some other select call handling features of the telephone. A VoIP based phone system can be set up on a premise, or they can be installed remotely. The advantage of a VoIP phone system is that it connects your employees to your existing business phone service, or even to your VOIP service (and vice versa).
VoIP is simply a system that interconnects voice networks, so that they can make telephone calls over the same network. This enables two or more call centers (or sometimes even one call center and one office) to operate in the same area. In other words, a VoIP system allows the user to interconnect their network and also allows multiple offices in different locations to connect to the network at the same time, and also allows the user to send phone calls to multiple users at the same location. The VoIP network operates using IP telephony principles. One network will handle calls from the ITSP, while the other network will handle calls coming from a hosted PBX.
With VoIP your voice is very much part of the computer voice network. This means that any call that you make is on your computer (and not on a third party line). This is referred to as “Ethernet technology”, and it is what gives your VOIP phone service its ability to connect voice to data. By providing phone services over the same network as your Ethernet network you can minimize disruptions caused by telephone lines going down, and you can greatly increase bandwidth usage.
The next benefits are in the area of reducing the need for employees to use landlines. When you utilize an IP phone service the company providing the service does not have to worry about maintaining a massive landline system. The phones themselves are called “proxies” or “clones” and they are simply plugged into a home outlet and have their own telephone number plugged into them. There are no long distance charges, no extra hardware needed, no need to rent a huge building with phone wiring running through it, and no maintenance costs.
If there is a problem with the VoIP phones however, they may still require some computer hardware to be installed. Many of these computer components will have their own unique name, but for the most part they will be standardized as “daisy like” computer cards. These cards have an on/off switch which turns the computer on and off at designated times. Then there are adapter that hook up the actual telephone jack into the computer. They usually also have speaker chips that allow the person on the other end of a phone call to hear what is being said on the other side. A VoIP phone will also need a microphone, and some companies will offer a built in microphone so that a user does not need to purchase a separate microphone.
In addition to all of these benefits of using VoIP phone service rather than traditional phones,
the biggest savings will be seen on long distance charges. Even when a person has multiple lines going to the same IP location, all calls made within that location will be much less expensive than calls made outside that location using a traditional telephone system. This is because all of the communication involved with VoIP is done over the Internet and doesn’t involve any additional phone lines.
Some people are concerned that the quality of sound from a VoIP system will not be as good as using a regular computer line,
especially if the Internet connection is slow. However, this is really not true. The sound from a computer is also transmitted wirelessly, so there is no comparison between the sound quality of a phone call and a voice conversation over the Internet. Most VoIP systems are set up to ensure that the sound quality is as good as it can be regardless of speed, so even if your Internet connection is slower, you should still be able to get great sound quality from your VoIP phone.
- Because VoIP phone service is making its way into more offices, homes, and places of business, it is easy to see why it is quickly becoming one of the most popular forms of communication.
- In fact, many businesses are actually starting to use VoIP services to save money on their long distance and international calling costs.
- No matter what type of phone service you use, whether traditional landlines or cell phones, the benefits are vast.
- If you are looking to save money and keep in contact with family and friends no matter where they may be located, then you should definitely look into VoIP. It is definitely the wave of the future.